Hi, I'm Sarah Fischer.
A marketing and customer success leader building programs that drive better onboarding for new customers to smarter lifecycle marketing, and content that actually lands.
Every touchpoint tells a story. Make it count.
Lifecycle marketing
The right message at the right moment changes everything, turning new customers into loyal ones.
Content & community
Content that educates drives action, builds trust, and grows your audience.
15+ years.
Multiple disciplines.
One goal: Better customer experiences.
Your customers are telling you something every time they disengage, churn, or fail to come back. I help SaaS and commerce brands listen to those signals and build the onboarding, lifecycle, and content programs that turn them around.
Eight years at Shopify, most recently leading marketing for Shopify Academy's global audience of merchants and partners, gave me a rare blend of customer empathy, strategic thinking, and hands-on execution that I now bring to brands ready to invest in their customer experience.